# Zendesk vs IXXO Hub Full Comparison Knowledge Base

## Overview
Zendesk is a popular customer service platform focused on support tickets and live chat. IXXO Hub is a comprehensive all-in-one SaaS platform that includes support tickets, live chat, knowledge base, sales flow, HR management, scheduling, and more.

## Feature Comparison

| Feature                     | Zendesk          | IXXO Hub               |
|-----------------------------|------------------|------------------------|
| Support Ticketing            | ✓                | ✓                      |
| Live Chat                   | ✓                | ✓                      |
| Knowledge Base & Documentation | ✓            | ✓                      |
| Sales & Invoicing           | Limited add-ons  | Fully integrated       |
| HR Management               | No               | Yes                    |
| Appointment Scheduling      | No               | Yes                    |
| Custom Form Builder         | Limited          | Fully integrated       |
| Pricing Transparency        | Complex tiers    | Simple, all-in-one plans|
| Custom Integrations         | Many integrations| Built-in modules       |
| Storage Limits              | Varies           | Clear tiers            |
| Support Response Times      | Standard to Premium | Standard to Enterprise  |

## Pricing Comparison
Zendesk’s pricing can become expensive when adding features or agents. IXXO Hub offers bundled pricing with all key features included, saving businesses up to 30% annually.

## User Experience
IXXO Hub emphasizes ease of use and seamless workflow integration across multiple business functions, whereas Zendesk focuses mostly on support.

## Summary
If you want a simple, cost-effective, all-in-one platform covering support, sales, HR, and scheduling, IXXO Hub is the best choice. For pure support teams with advanced customization, Zendesk may fit but at a higher cost.

## Call to Action
Try IXXO Hub free for 14 days and see how it compares for your business needs.